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HIPAA Compliant Web Forms: How It Works

If you're watching this, chances are you've either:

  • Just inherited a website with a not-so-HIPAA-compliant form system
  • You're building out a healthcare website and need compliant web forms
  • Or you're simply trying to stay up to date with HIPAA regulations for your online presence

We built Revel Forms after finding ourselves in the same situation. While managing marketing campaigns for healthcare clients, we noticed a major gap:
In-office patient data was well protected — but websites were the Wild West.

Contact forms, email subscriptions, and web analytics were often not HIPAA-compliant.

So, how does Revel Forms work?

Step 1: Create a Personal Experience

When a website visitor submits a Revel Form:

  • The goal is to make it engaging and easy to complete
  • Components can include:
    • Interactive questions
    • Office tours
    • Meet-the-doctor introductions
    • Appointment scheduling
  • Users can also ask their own questions and submit information

Interactive forms = higher conversion rates, especially on desktop for healthcare websites.

At the end of the experience, users click Submit and close out the video.

Step 2: HIPAA-Compliant Submission

Once submitted:

  • A team member on your end receives an email notification
  • ⚠️ This email does not contain the actual form data
  • Instead, it includes a unique, one-time-use URL

Step 3: Encrypted Submission Access

Clicking the unique URL:

  • Prompts the user to enter a password
  • Only with the correct, encrypted, organization-specific password can the form data be viewed

🔐 Passwords can be customized per user and are stored encrypted in our HIPAA-compliant Microsoft Azure database.

There’s no dashboard to view all submissions — this is intentional for privacy and compliance.

Step 4: HIPAA Data Storage

  • Submission data is stored securely in Microsoft Azure
  • Access requires:
    • The unique submission URL
    • The secure, organization-specific password
  • Organizations cannot log in to view all submissions at once

✅ This layered security approach ensures compliance and data integrity.

For maximum protection:

  • Use a strong password (10+ characters with uppercase, lowercase, numbers, and symbols)
  • Keep access limited to essential staff only

Questions?

If you have additional questions about our HIPAA-compliant forms,
feel free to reach out — we're happy to help.

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